Frequently Asked Questions
Everything you need to know about Thirsties modern cloth diapers and accessories.
How do I prep my Thirsties diapers before the first use?
Natural fiber products like our hemp and organic cotton inserts require 3-5 washes to reach full absorbency. Stay-dry synthetic products only need one wash before their first use.
What is your return policy for cloth diapers?
We accept returns on unwashed and unworn items within 30 days of purchase. Due to the hygienic nature of our products, we cannot accept returns on items that have been laundered or used.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
Are Thirsties products made with sustainable materials?
Yes, we prioritize eco-friendly manufacturing. Our diapers are made in the USA using high-quality materials including organic cotton, hemp, and TPU waterproof coatings that are free from harmful chemicals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer a warranty on your products?
Thirsties offers a 6-month warranty against manufacturer defects in materials and workmanship. This covers snaps, elastics, and sewing issues from the date of original purchase.