Returns & Exchanges
At Thirsties, we stand behind the quality of our American-made cloth diapers and want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unwashed and unused items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack your unwashed, unused items in their original packaging, ensuring all tags remain attached.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing